Every customer interaction,in your pocket
The Reapdat mobile app for iPhone and Android — every call, chat, email and booking your AI front desk answers, and the few it hands back to you. Free on every plan.
Both store listings are on the way. Start free on the web today — the app signs straight into the same account the moment it lands.
How it looks, and how it works.
Your whole AI front desk, four tabs deep. Tap one — the phone follows.
The same ranges and the same numbers as the web dashboard — bookings, resolution rate, new contacts.
Pending, replied, snoozed, resolved. The badge counts what is still pending — clear it and put the phone down.
Chats, calls, email and bookings in one rail. Take over any thread — the agent stands down, then picks back up.
Hours, services, the agent's voice and tone, and what it must never say.
And everything else
Not just a companion app. The whole working day.
Four tabs get you to the work. Behind them is every screen the day runs on — same account, same data, whichever is closer to hand.
Conversations
The full transcript of every thread, kept and searchable — months back, on any channel.
Bookings
Confirm, reschedule or decline — with the reason your customer actually reads.
Contacts
One record per customer, stitched together across every channel they used.
Insights
What came in, what converted, and what it cost you to answer.
Usage
How much of your plan the month has used — calls, chats and emails against their limits. The paying stays in the portal.
Team
Everyone you have invited, signed in with their own login — the same roles as the web.
Built for the phone
A queue you can finish, not a dashboard to watch.
- You open it to the exceptions
- Needs you is a tab with a live count, not a folder you go looking for. The goal is to get it to zero and put the phone down — not to work an inbox.
- Step in without breaking the thread
- Open any conversation and start typing. The agent stands down, your customer sees one continuous conversation, and it picks back up when you are done.
- It remembers the device
- Signing in lasts sixty days on a phone you trust, so checking the queue is a tap — never a password and a code first.
And behind it
Every customer starts with an interaction.
They ring, they message, they email, they ask for a time. Your agent answers it all on our servers — app open or not — and every one of them lands in the same place.
One system. One customer record. One conversation, whichever way it arrived.
Yes. The app signs into the same account as the web portal — same data, same conversations, same settings. If you have not signed up yet, you can create the account on the phone and finish onboarding there.
No. It is included on every plan, on as many devices as you like, for everyone on your team. There is no separate app tier and no per-device charge.
No. Your agent runs on our servers, not on your phone — it answers calls, chats and emails whether or not the app is open, or your phone is even on. The app is where you watch it work and step in when you want to.
Yes. Everyone you invite signs in with their own login and sees exactly what their role allows — the same admin, developer and user roles as the web portal.
Push notifications are not in the first release. Today the Needs you count updates each time you open the app, and urgent handoffs still reach you by email. Push is next on the list.
Everything you do day to day is in the app — conversations, bookings, contacts, insights, usage, your team, and the agent's day-to-day setup. The one-time wiring is not: connecting a CRM, API keys and webhooks, installing the website widget, and billing and payments are done in the web portal, at a desk, where that work actually happens. Once it is wired up, the app is where you run it.
One more thing
Every interaction is an opportunity.Take Reapdat with you.
Requires iOS 15.1 or later
Requires Android 7.0 or later
- Free on every plan
- As many devices as you like
- Everyone on your team
Sign in with the account you already have — or create one from the app and set your agent up right there.
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